A Return Merchandise Authorization (RMA) form must be completed for any customer wanting to return merchandise for credit/refund. Any item returned is subject to a 20%, or greater, restock fee and must be returned at the customers’ expense. Items over 90 days after purchase may not be eligible for return. Credits may only be used towards a future purchase and refunds will only be approved in extenuating circumstances. Abrasives Inc will cover the freight and issue a full Credit/Refund on items returned due to Abrasives Inc error.
Please contact one of our offices to start the return process and get a Return Merchandise Authorization (RMA) form.
ND office - 800-584-7524
MN office - 800-716-9651
Email - firstname.lastname@example.org